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Chapter 45 · Community webboard

Community webboard

The CorriDraw webboard at /community is where users ask, share, and pitch. Sign in once on the main site and you're in — no separate account required.

Every CorriDraw install ships with a Reddit-style webboard at /community. It's the place to ask questions when the docs come up short, post the board you're proud of, and pitch the feature you wish existed. The team reads every thread — the roadmap is shaped here, in public, by the people actually using the product.

One sign-in, two surfaces

The community runs in integrated mode by default. That means the webboard trusts the same JWT cookie the rest of corridraw.com uses. If you're already signed into the editor or the dashboard, opening /community drops you straight onto the board with your existing display name, avatar color, and staff badge (where applicable). There is no separate "create a community account" step — the user record is mirrored on first visit.

If you're signed out, the top-right of the webboard is intentionally quiet. Click Sign in in the main site nav, finish the auth flow at /login, and the redirect lands you back where you came from. Your community profile inherits the display name from your account, which you can change any time on your profile page.

The /community landing page on desktop. Hero reads 'The CorriDraw board' with a wiggle underline. Sort tabs (Hot, New, Top) sit above a feed of thread rows, each with a vote stack on the left, title, category pill, author, age, and reply count. Right rail shows the categories list and popular tags.
Figure 1 — the webboard at /community. Hot is the default sort; click New or Top to re-sort the feed.

The four-and-a-bit categories

Every thread lives in exactly one category, picked from the composer dropdown. The seed ships six boards — Announcements and General run in addition to the four user-facing ones below — but these are the four you'll post in:

  • Help & Support (corri/help) — stuck on something? Ask here. The team and the community both watch this category. Clear, specific titles get clear, specific answers; "it doesn't work" titles get crickets.
  • Show & Tell (corri/show-and-tell) — share boards, templates, and screenshots of work you've made in CorriDraw. Process posts (annotated before/after, why you chose a layout) get the most engagement.
  • Feature Requests (corri/feature-requests) — pitch ideas, vote on others, and watch the top of this board feed directly into the public roadmap. One idea per thread; merge duplicates by linking to the older one and upvoting it.
  • Tutorials (corri/tutorials) — step-by-step walkthroughs from both the team and the community. If you've solved something interesting, write it up here so the next person doesn't have to.

Announcements (corri/announce) is read-only for non-staff — release notes, roadmap updates, and incident postmortems land there. General (corri/general) is the catch-all for chatter that doesn't fit anywhere else; if you can fit your thread in one of the four user categories above, please do.

The right-rail Sidebar on /community showing the categories list. Each row is a card with a colored emoji tile, the corri/<slug> name, the human-readable category name, and a one-line description. Below the categories is a 'Popular tags' grid with pill-shaped tag links.
Figure 2 — categories in the right rail. Click any card to filter the feed to that board.

How the team reads threads

Every new thread and every reply lands in an internal review queue. Staff replies are flagged with a yellow Team badge next to the avatar so you can tell at a glance which voice is the company's. Roughly:

  • Help & Support — first response within one business day. If a thread is stuck for longer, mention it in corri/general or email support.
  • Feature Requests — we triage weekly. Ideas that pass triage get a Roadmapped tag and a link to the public roadmap card. Rejected ideas get a reply explaining why, not silence.
  • Show & Tell and Tutorials — we read everything but reply selectively, usually to ask if we can quote you in release notes or pin the thread.

Sort tabs and what they mean

Above the feed, three sort tabs control how threads are ordered:

  • Hot (default) — a time-decayed score that surfaces threads with recent upvote activity. New threads with traction climb fast; old threads drift down even if they have a high lifetime score.
  • New — strict reverse chronological. Useful for first responders who want to triage the unanswered.
  • Top — pure score, all-time. Useful for finding the well-loved explainers.
A close-up of the SortTabs row on /community. Three rounded buttons — Hot, New, Top — with the active one filled with the gradient background and a small flame/clock/trophy icon.
Figure 3 — sort tabs. The active sort is reflected in the URL query string so links share their sort.

Search and category pages

Each category has its own page at /community/c/<slug> — the same feed, pre-filtered. The site search at /community/search?q=… matches titles, body text, and tag slugs across every category.

If your goal is to find the answer to a specific question, search before you post. About half of incoming Help & Support threads have been asked before, often with a perfect answer sitting two paragraphs down. The composer page (covered next) shows tag suggestions as you type to help you land in the same vocabulary as the existing threads.

The /community/search page with a query in the input, results listed as ThreadRows below. Each row shows the matching title, a snippet with the search term highlighted in yellow, the category pill, and the score.
Figure 4 — search results. The query syncs to the URL so a search is shareable.

Ready to post? Head to Posting & voting for the composer walkthrough, the markdown subset we support, and the etiquette around replies and votes.

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